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Article 40: How Do You Guarantee Passenger Confidentiality?

Yanis Dekkiche avatar
Written by Yanis Dekkiche
Updated over a month ago

Confidentiality is a core value at Chauffeurs & Services. Chauffeurs & Services is committed to maintaining user privacy while ensuring effective communication between drivers and passengers.


All chauffeurs sign strict NDAs and are trained to respect every client’s privacy without exception.

No names, trip details, or personal information are shared—even internally—beyond what’s operationally necessary. By adhering to these practices, Chauffeurs & Services ensures a high level of privacy for all clients while maintaining clear and reliable communication during trips. For example, to ensure communication between drivers and passengers while maintaining confidentiality, drivers can use the company's 24/7 mobile number to relay urgent messages or coordinate with passengers without accessing personal contact details.

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